Most items ship via UPS GROUND and FEDEX in the continental USA only. Some larger items require motor freight only. - No APO/FPO Shipping. Tracking may be provided upon shipment of your item(s).
The Outbuilding offers a 7 day money back guarantee minus a 20% restocking fee and non-refundable shipping charges. Merchandise must be in its original packaging, as shipped, in saleable condition and not defaced or damaged. Items Damaged During Shipment
All merchandise damaged during shipment must be reported within 3 days of the delivery date and is covered by the shipper. Note - Established procedures by UPS, US Parcel Post, FedEx, and trucking lines, must be complied with or they may deny your claim. Return Authorization
To obtain The Outbuilding's authorization and instructions for returning (with a return address) a defective item(s) for credit or replacement, simply contact us at firstname.lastname@example.org We will provide an RMA#, Return Merchandise Authorization Number which will be valid to use for 7 days.